We help you get started on a winning foot with our new player Welcome Bonus. Casino paid out the winnings in time. All these numbers refer to the time when our publication was written. Money had been approved was withdrawn within 5 business days. An error occurred when the player first entered his account information and support solved the problem.
About Platinum Play Casino
When you log into the casino, you will be greeted by tabs that cover the games the casino offers, but if you keep going, you will find a tab labeled Tournaments. You should immediately check that one out.
Seriously though, tournaments are a fun way to change up your typical casino session, and with this many to choose from, you are bound to find one that fits your style! These were very popular as a marketing tool about a decade ago, until people universally rejected them. I implore the owners of this site to cut this tactic out immediately! A pet peeve of mine, however petty this may seem to you, is when a casino puts all the information you are looking for in the lobby screens of the casino rather than on the website.
I think the company should out all that information out front so players can make informed decisions instead of blindly putting in email addresses which may end up being fake in the end. Microgaming has always had an eye on the Video Poker market; their many variants and multi-hand versions of the classic games attract the most dedicated players from around the world.
What I really like about the casino lobby at Platinum Play is that the games are organized in a way that makes it easy to find what you are looking for in a short amount of time. This is crucial to me as the more I browse, the less time I have to play the game I was originally looking for. The Table Games section is laid out perfectly, splitting up the different games and displaying them for you in different tabs. For the purposes of this review, I have lumped them back together; here is the full list for you:.
You may get a bit overwhelmed when you see the number of slot machine titles in the casino lobby. Please tell me you have tried Live Dealer games before? If you have, then you already know how much fun it is to play your favorite table game online with a live-streamed dealer on the screen in front of you. If this is new to you, then stop everything you are doing and start a game; the Evolution Gaming software is the best on the market, and you will be thrilled that you have made this choice!
These games tend to be a bit more fun than skillful; the odds are abysmal, but the entertainment factor is high! If you are into this type of game, then check out all the options for you here:. In some of my other reviews of Palace Group casinos, I have given the company a bit of grief for not having spent enough time on their promotions department.
At first glance, it looks like this is not the case at Platinum Play. Let me review a couple of their promotions to show you what I mean:. I always like to fully review a Welcome Bonus at any casino, because it is the most aggressive a company is likely to be with you. The bonus breaks down as follows:. I like the layout of this bonus; it spreads the wealth over multiple deposits and gives you the incentive to continue to be a depositing player.
Checking the Terms and Conditions…oh wait, the Terms and Conditions page link is broken. I will give these guys credit: There is always something going on at Platinum Play. We like to keep our players rewarded and feeling great. We run monthly promotions and have midweek bonuses available to all players at the casino.
Our monthly promotions have proven most popular with our players, thanks to great rewards and prizes like holidays, gadgets, designer goods, cash prizes and casino bonuses. As a player at the casino, you will receive emails inviting you to participate in our promotions as well as instructions on how to enter these promotions. See, was that so hard? At least I know now that the promotions are reserved for players who have created accounts.
I will update this review when I find out what they entail. Games from True Leaders. Players from around the globe report that online support is extremely effective. There is a handy mobile app, downloadable software for desktops, and instant play with a responsive design to make the playing process fast, easy, and comfortable.
From major dollar and European currencies to South American and Asian money, the cashier operates with many of them. Easy Ways to Pay. The deposit methods are also versatile, and include the main credit cards, e-wallets, and bank transfer options. Regulars get weekly and monthly promotions, point rewards, and VIP offers upon frequent logins and wagering. Two welcome bonuses per customer per 7 days in the casino group. Targeted Countries Targeted Countries No targeted specified.
General Current Casino Time Other Facebook Active Page. Payment Methods for United States. Reported payout time For this casino from 2 to 21 days, median is 5 days For all associated casinos from 1 to 53 days, median is 4 days. Our Take The banking section with its depositing and withdrawal methods is versatile. Fees Player Activity Account inactivity for days may result in fees. Date Class Type Solved? Latest Casino Bonuses Rating.
Casinolistings Status No Status. Our Take Platinum Play online holds high ratings among the community. Coupon codes are not required to be eligible for the promotional offers. This deal includes a cash match on the first several deposits, and may offer free spins on a variety of games. Active users are eligible for VIP invitations once they accumulate a certain amount of loyalty points. T Table Games Contribute: V Video Poker Contribute: A Arcade and Variety Contribute: Platinum Play Casino 4.
Arcade and Variety Wager: No bonus code required. Mobile Software Mobile Version Available. Our Take The game portfolio consists of all kinds of slots and table games from Microgaming and live dealer from Evolution Gaming. Copyright Key to Casino.
Payment has been delayed for 3 weeks. Player sent a self-exclusion request, but the casino didn't respond. Player said that the casino staff was kind and helpful.
Casino paid out the winnings in time. Customer support refused to pay the money and falsified the log of the live chat and lied that the player had received the bonus. Withdrawal via Neteller had been paid within 3. Player says that customer service is very bad, they ignored him all the time and he had to wait hours for them to fix the issue.
Casino required the copy of the player's old credit cards for his winning withdrawal. Player praises good work of the live chat. Casino checked the documents and paid out the winnings within a week. Player reports he received the money in 3 days and that the support worked well. First withdrawal from Platinum Play Casino had been performed within 48 hours. Cashout via bank transfer had been paid within 2 days.
Self-exclusion of the player was taken seriously enough and now the player cannot deposit in any of the microgaming casinos. It has been awhile since player played at Platinum Play Casino last time and all of his achievements and gambling history have been deleted.
Player has been waiting for the money for about a month because the casino delayed the withdrawal process and requested more and more new documents. Player says he usually gets his cashout at Platinum Play Casino without any problem. Player complained about an impolite and uneducated customer support representative. Player says that the casinos put a lot of effort into support.
Money has been held for 3 weeks. Customer support has been always ready to answer when the player had a question. User sent the request to close his account, but the customer support did not respond to the e-mails. Player praises nice work of the support and says that he withdrew the winnings within a week. Account has been locked since the player was not able to provide all of the necessary documentation. After a player accepted the bonus his deposits became unavailable for withdrawal.
A very good casino with decent and responsive customer support. A rather nice online casino with lots of attractive promotions. Money had been approved was withdrawn within 5 business days. Player withdrew his winnings without any trouble. Pretty helpful and professional support. Player experienced some major problems with live support, but overall, 7 Sultans Casino is one of the best in the Fortune Lounge Group.
Player got a bonus each time he deposited and was able to cashout without having to meet WR. Cashout process is very quick, and player withdrew credits within 2 days.
Support is offering a good service to the customers, withdrawals are made in reasonable timeframes. Safe and reliable online casino, the only one in this group that is offering a mobile version. Accusation of heavy spamming. Quick payout, withdrawals are being processed within 48 hours, online chat is answering within seconds. Player won an iPad and the casino was unable to reach him to clarify the details of which carrier he uses, Which caused the delivery being significantly delayed.
After some glitch on the withdrawal section of the site player was unable to withdraw his winnings. After some issue with a credit card, the player's account has been temporarily locked. Player says that he received all the winnings without any problem. Casino refused to pay the winnings although the player sent all the necessary documents. Support didn't help with the payout problem and was highly unprofessional.
Player says that the customer support is very unprofessional because it failed to explain the bonus rules. Player says that it took too long to verify the documents and this delayed the winnings cashout. Nice casino with helpful customer support and problem-free payments. The player complains about a delayed payment and conflicting requirements for documents verification from a customer support. Player considers unfair that his winnings have been canceled by the casino because of subsequent changes in the rules.
Player complains about an unprofessional and unhelpful support. Support was not helpful to the player and did not give him a complete information about the bonus terms. Casino paid out euros within 5 days. Player tested the live chat at Piggs Peak Casino and his impression about them was good. Withdrawal to a verified user's credit card usually comes within 6 hours. More than a month chat said that winning long ago confiscated.
Player liked a good work of customer support at Euro Palace Casino. Player is extremely pleased with the customer support at Piggs Peak Casino: Operators in customer support at Piggs Peak Casino are helpful and always ready to provide the player with all the necessary information.
Customer support representatives are very helpful with the player's questions. After misleading promotion terms player became unable to take part in a tournament. Player complained about customer support, which was always offline when he tried to contact them.
A complaint about slow and not very helpful customer support. Verification was quick, and player had to wait only 3 days to receive his withdrawal. Player won and withdrew 80 euros within 3 days. Player received the money he won within four days after verification of documents has been completed. Support helps with any kind of problem. Player says that customer support here is pretty average and could be better. An error occurred when the player first entered his account information and support solved the problem.
Customer support was unable to answer the questions due to its incompetence. The player is not satisfied with the fact that casino does not inform him about promotions. Winnings have been received within a week.
Casino canceled the winnings, locked the player's account and didn't return a deposit. Player complains that the casino sent many spam-letters.
The player withdrew money without any problems, customer support is very helpful. Player received the money he won within 2 days, using e-wallet as a withdrawal method. Safe casino and support usually answers via email within no more than 2 hours. Player praises the fast customer support but withdrawal took a few weeks.
Verification of documents took 3 days, and the player received the money a week later to his Skrill account. Very helpful support, money has been paid within 72 hours two days pending and one day processing. Very fast in checking the papers. A very good support system in 5 languages. Support is easy to work with; two days approval, six days payout. Account has been locked due to some "negative activity" without any possibility to reopen it. First withdrawal took a little bit longer due to verification routine, but later, everything went well and player never had any problems with withdrawals and deposits.
After the game froze and the player reloaded it, his winnings were voided. Player received the winnings within 3 days. Player usually waited about 5 days to receive his payments via Skrill. User praises good work of the customer support but complains that the casino checked the documents within 3 days and paid the money within 5 days. Player received the winnings within a few days and says that he enjoys a friendly customer support of Euro Palace Casino.
Casino paid all the player's winnings within days. Live chat used to communicate well with the player, email support checked his account within a day. Player enjoyed a very helpful support and a fast withdrawal which has been paid in 2 days via e-wallet. Good customer support, even in Russian.
Player says that live support was always good and casino paid the winnings within 2 days. Player withdrew his winnings within 7 days.
Unsubscribing feature is not working, player cannot make the spamming stop. Self-exclusion at Royal Vegas Casino was not taken seriously and support had not closed the player's account. Player complained about a very large minimum withdrawal amount at Red Flush Casino. A complaint about unprofessional customer support that was treating him impolitely. A bonus has not been removed on the player's demand with the explanation that it has already been credited to the account.
More than 1 week waiting for a withdrawal to be processed and it still has not been approved not even when the player provided all the necessary documents. Player received spam from the sister of Red Flush Casino after he told them his phone number for withdrawal reasons.
Player always received his money timely. Cashout in Euro Palace Casino took more than 20 days due to a slow verification procedure. Casino was asking for too many documents to verify a player that registered there 9 years ago. A check that player received was NSF, and a casino rep called him from London and apologized for almost an hour.
Casino did not ask for any documentation to be provided in order to process a withdrawal, and money was successfully received later. Confusing promotion emails have been sent to numerous players. Locating the Moneybookers deposit at Euro Palace Casino took 3 days. A very professional casino, no issues regarding the money that player encountered.
Player had several deposits and withdrawals at Euro Palace Casino without any problems. Security service confused Virgin Media landline bill with mobile bill, additional verification documents were required, and withdrawals extended to almost a week. Player encountered an issue with the money processor and the withdrawal took more than 14 days, but the player complained to FDIC and this has made it even harder to pay her.
Player's account has been blocked and winnings confiscated due to country restrictions Hong Kong , while later live chat rep confirmed that it is possible for Hong Kong players to. Withdrawal was processed within one day. Player has had two withdrawals. One was paid in 2 days, and the other was paid in 5 days. Casino is not even asking for the verification documents and pays out as soon as the hour pending period ends. Withdrawal took too long due to the player's inability to provide all required documents and slow approval of them.